1. Confront reality
2. Be prepared to address all of the
issues that may need to be changed or re-engineered to implement best practices
in your company
3. Focus your company’s resources on
fixing problems that will provide the greatest payback
4. Be realistic about the scope of
change that can be achieved with your company’s resources
5. Use Client-Centered communication
skills to build the understanding and
the consensus that you need to implement best practices throughout your
company
6. Develop a compelling case for
implementing best practices and obtain
senior management’s mandate to implement those changes
7. Use objectives and key result to help
you develop an action plan for each best practices that you plan to implement
8. Use feedback from your customers to
help your company refine its sales and marketing processes
9. Be honest about deploying whatever
resources are necessary to implement best practices in your company
10.
Build
diversity within your company.
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